West Kimberley Floods Premier's Relief Payment

Submissions closed at 5:00PM 27 September 2023 (AWST).


IMPORTANT: Please read the information below to assist you in completing your application online.


About the Premier’s Relief Payment

If your house was damaged by the West Kimberley floods you may be eligible to receive a $1000 prepaid card to help replace items such as clothing, tools, household goods and other personal items.


Who is eligible?

  • Your home was damaged or destroyed by the floods.
  • You are 18 years old on or before 10 January 2023.


What evidence do I need?

You need to prove you lived in a dwelling damaged by the floods. The dwelling must be your primary address, which means the place you live and spend most of your time each year. Some ways you can prove this are:

  • Current WA Driver’s Licence or WA Photo Card;
  • Recent Bank Statement showing name and address;
  • Rental agreement;
  • Local Government rates notice;
  • Passport/Citizenship Certificate
  • One household bills (e.g. water, electricity, gas, etc.)
  • Confirmation from landlord of tenancy
  • Confirmation from relevant authority (eg Aboriginal Corporation, Shire) of residency at that address.

When you apply online, you’ll need to attach the documents to your application, so have copies or photos of your documents saved on your phone, laptop or tablet.

As part of the assessment of your application, DFES staff may check to ensure the eligibility criteria are met. We’ll make sure your personal details are kept confidential throughout this process.


Help applying:

There is help available for you to apply for this payment. You can:

  • Visit a Flood Hub
    • Fitzroy Crossing – Fitzroy Crossing Public Library, 4 Flynn Street, Open Mon to Fri, 8:30am to 12pm
    • Broome – Broome Boulevarde Shopping Centre, 106 Frederick Street, Open Mon to Fri 10am to 2pm
    • Derby – Derby Housing Office, 16-22 Loch Street, Open Mon to Fri, 10am to 2pm
  • Call the Disaster Response Hotline on 1800 032 965, Monday to Friday 9am to 4pm.


After you apply:

  • We will be in touch with you as soon as we can. If your application meets the eligibility criteria, you will receive a prepaid card which can be picked up from a Flood Hub or delivered to your community by the Community Outreach Team.
  • When you get your card, you’ll need to sign your card and a receipt to tell us you have received it. You don’t need a pin code for the card, but you will need to sign to authorise payments when you use it.
  • Your card will be activated to use within two working days. You can use the card to purchase clothing, tools, household goods and other personal items.
  • The money will take two days to be loaded onto the card and needs to be spent within 6 months after activation. Make sure you look after your card because we won’t replace it if gets lost or stolen.


What can I use the money for?

  • This money is to help you buy clothing, tools, household goods and other personal items. The money is not to be used for the purchase of liquor, tobacco, gift cards or cash out.


When applying online:

Make sure you save your application as you go. If you need to close the application and haven’t finished it yet, press 'save and close' and log out. When you log back in and click on the My Submissions link at the top of the screen, you will find a list of any applications you have started or submitted. You can reopen your draft application and start where you left off.

When you’re finished, press Review and Submit at the bottom of the Navigation Panel. Make sure you read your application carefully and ensure all your details and information is correct because once you press Submit you can’t edit it. You will not be able to submit your application until all the compulsory questions are completed and there are no validation errors.

Click Submit at the top or bottom of the screen or on the navigation panel when you’re ready. You’ll then get an email confirmation with your final application attached. If you don’t get this email your application may not have been submitted and you need to contact 1800 490 678.

For queries about the guidelines, deadlines, or questions in the form, please contact us on 1800 490 678 during our business hours 9:30am - 4pm, Monday to Friday.

Or alternatively email premiers.grants@dfes.wa.gov.au and quote your submission number.

Click here:

https://publications.dfes.wa.gov.au/publications/west-kimberley-floods-premiers-relief-payment-guidelines to view the Premier’s Relief Payment Guidelines.

If you need more help using this form, download the Help Guide for Applicants or check out Applicant Frequently Asked

Questions (FAQ's)